Hotel Review: Shangri-La Jakarta

Hotel Review: Shangri-La Jakarta

On my recent trip to Indonesia, I had the opportunity to stay at the Shangri-La Jakarta for 7 nights. Our company hosted a multi-day event at the Shangri-La and my colleagues and myself stayed at the Shangri-La for a full week. I expected good service from a Shangri-La but I was absolutely thrilled with the service I received.Everyone in Jakarta loves to smiles and the Shangri-La is no exception.

Everyone: bellhops, wait staff, chefs, front desk, management….all were incredibly warm and inviting. Just like everywhere else in Jakarta, security is tight on site. Taxis are easy to retrieve out front with Silver Bird taxis almost always on standby out front.Security at the hotel is top notch and expect to be screened at every entrance, road or lobby, just like most major buildings in Jakarta.The hotel has just about every amenity you need paired with comfortable rooms. You can take a half point off for the slightly dated room decor but to be honest, it didn’t matter one bit to me. The decor is still upmarket and very comfortable. I hear they are renovating many of their rooms, however.


For your point addicts, this property participates in the Shangri-La Golden Circle loyalty program.The location of the hotel is slightly off the main thoroughfares but still very close to all the attractions of Central Jakarta. Traffic is horrendous in this city so always plan to give yourself LOTS of extra time to go anywhere. Fridays are the worst, especially during the afternoon-evening rush!

With my incredible city views every morning, fresh breakfast in Satoo, and well run event space at Rosso, every day started with a great experience. I only dined in two of the on-site restaurants which included Satoo and Rosso. Both the food and service were fantastic within each. The variety at the buffet in Satoo was incredible!I highly recommend the Shangri-La for a multitude of reasons. Service is number one in my book and I hope I get to return to Jakarta, just to stay here again!

6 thoughts on “Hotel Review: Shangri-La Jakarta

  1. Do you have any pics of the room/bed? That bathroom looks a little blah… My partner and I will be in Jakarta for a couple of days in August and are undecided where to stay.

    PS Just found your blog through and really enjoy the content!

    1. Tyler, the decor was very blah. However, quite comfortable. The hotel was mid-renovation so perhaps you could request a newly remodeled room. I just added a room photo to the post.

      Also, appreciate you finding me. Very pleased you like my posts. Happy travels!

      1. Definitely blah… I’m thinking the Fairmont Jakarta is a good option. We will be in Dallas mid August (13/14) on our way home from Frankfurt (first time LH F!!) and need a hotel recommend. Any suggestions? We are Platinum with Fairmont but their property in Dallas looks a bit tired… It’ll be our first time in Dallas too!

        1. I can’t say I have any recommendations for FRA hotels. I’ve only stayed far outside the city with friends or connected in FRA. I’m very familiar with the Fairmont Dallas, it’s so-so. Best options in the city are the W Dallas, The Joule, The Adolphus, or Hotel Zaza Uptown. I hope you enjoy LH First!

  2. Thanks! Will probably book the W.

    Sometimes they are a little too trendy for us but the one in Dallas looks toned down. Thanks for the tips!

    You should try the Pacific Rim if you come up to Vancouver. It was life changing for me.

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